In order to obtain additional functionality from Cleverly within Freshdesk, you should download the Cleverly Chrome extension.
Please follow these steps to complete the installation:
- Install the Chrome extension by accessing this link and clicking “Add to Chrome”, followed by “Add Extension”;
- Click the puzzle piece icon on the top right corner of Chrome, and click “Cleverly” to reveal the “License Key” window;
- Get in touch with our team so we can provide you with the License key for each of your account’s users;
- Each user must paste the key on the License key field and click “Log in”;
You can now use the additional Cleverly functionality in Freshdesk.